Always ask: "What would PMI want me to do?" โ Not what you'd do in real life. Not what's fastest. What does PMI's framework say is RIGHT?
flowchart TD START["๐ Read the scenario question"] START --> LAST["Read the LAST sentence first
It tells you what's being asked"] LAST --> TYPE{"What type of
situation is it?"} TYPE -->|"Ethical issue"| ETHICS["๐ก๏ธ Ethics First
Report it. Always.
Honesty > loyalty > convenience"] TYPE -->|"Change requested"| CHANGE["๐ Follow Change Control
1. Assess impact
2. Submit change request
3. CCB reviews
4. Update plans if approved"] TYPE -->|"Problem discovered"| PROBLEM["๐ Assess Before Acting
1. Identify the problem
2. Gather information
3. Find root cause
4. Evaluate options
5. THEN take action"] TYPE -->|"Team conflict"| CONFLICT["๐ค Facilitate, Don't Dictate
Collaborate/Problem Solve
is almost always the answer"] TYPE -->|"Stakeholder issue"| STAKE["๐ก Engage & Communicate
Understand their needs
Manage expectations
Build relationships"] TYPE -->|"Risk identified"| RISK["โ ๏ธ Be Proactive
Analyze the risk
Plan a response
Update the risk register"] TYPE -->|"Methodology question"| METHOD["๐ค๏ธ Tailor to Context
No one-size-fits-all
Consider project characteristics
Hybrid is often valid"] ETHICS --> VERIFY{"Does your answer
reflect servant leadership?"} CHANGE --> VERIFY PROBLEM --> VERIFY CONFLICT --> VERIFY STAKE --> VERIFY RISK --> VERIFY METHOD --> VERIFY VERIFY -->|"Yes"| GOOD["โ Likely correct!
Facilitate > Direct
Empower > Control
Assess > React"] VERIFY -->|"No"| RETHINK["๐ Reconsider
PMI prefers the answer that
serves the team and follows process"] style START fill:#dcfce7,stroke:#16a34a,color:#14532d style TYPE fill:#fef3c7,stroke:#b45309,color:#78350f style ETHICS fill:#ffe4e6,stroke:#e11d48,color:#881337 style CHANGE fill:#dbeafe,stroke:#2563eb,color:#1e3a5f style PROBLEM fill:#ede9fe,stroke:#7c3aed,color:#3b0764 style CONFLICT fill:#fef3c7,stroke:#b45309,color:#78350f style STAKE fill:#fce7f3,stroke:#c026d3,color:#701a75 style RISK fill:#fff7ed,stroke:#ea580c,color:#7c2d12 style METHOD fill:#ecfdf5,stroke:#0d9488,color:#134e4a style VERIFY fill:#f5f5f4,stroke:#78716c,color:#1c1917 style GOOD fill:#dcfce7,stroke:#16a34a,color:#14532d style RETHINK fill:#fef3c7,stroke:#b45309,color:#78350f
flowchart LR A["Change
identified"] --> B["Assess
impact"] B --> C["Submit
change request"] C --> D["CCB
reviews"] D -->|"Approved"| E["Update plans
& baselines"] D -->|"Rejected"| F["Document
decision"] D -->|"Deferred"| G["Log for
later review"] E --> H["Communicate
to stakeholders"] F --> H G --> H style A fill:#dbeafe,stroke:#2563eb style B fill:#ede9fe,stroke:#7c3aed style C fill:#fef3c7,stroke:#b45309 style D fill:#fce7f3,stroke:#c026d3 style E fill:#dcfce7,stroke:#16a34a style F fill:#ffe4e6,stroke:#e11d48 style G fill:#fff7ed,stroke:#ea580c style H fill:#dcfce7,stroke:#16a34a
The answer is almost NEVER "make the change immediately." It's always "assess the impact" or "submit a change request." Even for small changes โ PMI says follow the process.
| Tell the team what to do | Facilitate a discussion |
| Make decisions for the team | Empower the team to decide |
| Solve problems yourself | Coach the team to find solutions |
| Make the change immediately | Submit a change request |
| Approve the change yourself | Have the CCB review it |
| Skip analysis for small changes | Assess impact regardless |
| Jump to a solution | Analyze the situation first |
| Fix the symptom | Find the root cause |
| Act on assumptions | Gather data and facts |
| Add extra features "for free" | Deliver only what's in scope |
| Exceed requirements to impress | Meet requirements precisely |
| Assume the customer wants more | Ask the customer what they need |
| Wait for people to ask | Share information proactively |
| Hide bad news | Report transparently |
| Assume people know | Confirm understanding |
| Involve stakeholders at the end | Engage from the start |
| Ignore resistant stakeholders | Understand their concerns |
| Communicate only when required | Maintain continuous engagement |
| Cover up a mistake | Report it honestly |
| Accept a gift from a vendor | Decline and report it |
| Falsify reports to look good | Report actual status |
| Start work without a charter | Get the charter signed first |
| Accept verbal authorization | Require formal documentation |
| Let the sponsor bypass the PM | Reference the charter authority |
| Deal with risks when they happen | Identify and plan responses early |
| Ignore low-probability risks | Document all identified risks |
| Only think about threats | Also identify opportunities |
| Rely on verbal agreements | Document decisions formally |
| Skip lessons learned | Capture lessons throughout |
| Trust memory for decisions | Update project artifacts |
You know what you'd do in real life โ but the exam tests what PMI says to do. Real-world shortcuts are wrong answers.
โ Always think "What would PMI want?"Escalating to the sponsor or management is tempting but usually premature. PMI wants you to handle it first.
โ Assess and attempt resolution before escalatingAction-oriented answers feel right but skip the assessment step. PMI always wants analysis first.
โ Analyze โ Plan โ Act (in that order)Answers where the PM makes unilateral decisions sound decisive but violate servant leadership.
โ Facilitate team decisions, don't dictateIgnoring a problem, risk, or stakeholder concern is never the right answer on the PMP exam.
โ Address every issue through the proper processAsking the team to work overtime to absorb a change sounds practical but violates team well-being principles.
โ Follow change control, adjust the plan properly
flowchart LR
subgraph timing ["โฑ๏ธ TIMING"]
T1["180 questions
230 minutes"]
T2["~76 sec
per question"]
T3["Flag & move on
if > 2 min"]
end
subgraph breaks ["โ BREAKS"]
B1["Break 1
After Q60"]
B2["Break 2
After Q120"]
B3["Take BOTH
breaks!"]
end
subgraph strategy ["๐ฏ STRATEGY"]
S1["Read last
sentence first"]
S2["Eliminate 2
wrong answers"]
S3["Choose between
remaining 2"]
end
style timing fill:#dbeafe,stroke:#2563eb
style breaks fill:#dcfce7,stroke:#16a34a
style strategy fill:#fef3c7,stroke:#b45309
For every answer choice, ask these three questions in order:
1. Is it ethical? If not, eliminate it.
2. Does it follow the process? If not, eliminate it.
3. Does it serve the team/stakeholders? If yes, it's probably correct.